WE'RE HIRING!
The APSI is seeking a Member Service Officer who is excited to support our members! If you are patient, empathetic, and passionately communicative, then join our vibrant team of industry professionals!
About Australian Professional Snowsport Instructors (APSI)
Receiving formal recognition in 1975, The Australian Professional Snowsport Instructors Inc. (APSI) is a not-for-profit membership association and Australia’s’ industry leaders for providing training and assessment to snowsport instructors.
APSI is ever-growing and currently represents over 1600 members, made up of instructors, coaches, examiners and other snowsport industry professionals. APSI exists for its members and works to provide them with access to the best information about instruction and snowsports, as well as providing value through a range of member benefits.
Title: APSI Member Service Officer
Employment Type: Casual or Part-Time options available
Wage: Competitive rates on offer (rates and inclusions dependant on employment type)
Hours: Winter - 38 hours per week (May – September)
Summer – minimum 15 hours per week (October – April)
Start Date: End of April
Location: APSI Office, 3/1 Penders Court, Jindabyne NSW
Direct Report: APSI General Manager
Position Description: The Member Service Officer is a critical part of the APSI office Team. Working alongside the APSI Administrator and supported by the General Manager, this role is the primary point of contact for APSI members. The Member Service Officer acts as a liaison between the organisation and its members by providing product information, answering member inquiries, and resolving any emerging problems that our members might face.
This role ensures excellent service standards, responds efficiently to member inquiries, and maintains high member satisfaction.
Responsibilities and Duties
COMMUNICATION
OPERATIONAL SUPPORT
(Additional reasonable tasks may be required.)
Skills and Required Experience
How to Apply
Please send your resume and a short cover letter explaining your interest and suitability for the role of Member Service Officer to the APSI General Manager, Paul Lorenz at (paul.lorenz@apsi.net.au).